Hiral Lakhani — Chicago, IL
Strategy & Operations for Early Stage Startups
I build operating models that drive scaled growth in SaaS and marketplaces. I partner with Product, Engineering, and Sales to move strategy into execution—launching products, designing performance systems, and delivering process wins that move revenue or margins.
At a glance
Selected work
Established security and compliance program from scratch at QUMIS, successfully negotiating and closing vendor contracts
Built Onboarding and Customer Success function from the ground up at Motive, including training, SOPs, QA, and launch playbooks
Spearheaded operational rollout of pricing modifications across multiple cities at ChowBus in partnership with cross-functional teams
Engineered process improvement to boxing operations at HomeChef, significantly increasing output efficiency
Experience
Motive
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